The biggest hospital association in the US wanted to carry out a project for identifying, documenting and visualizing the process in their best practices within hospital settings. They came to in/situm looking for help on doing this.
In/situm designed a training program intended to transfer skills for researching, documenting and communicating best practices by using ethnographic research methods. The course was 20% theory and 80% practice and was given during three weeks in different settings.
The task force is currently applying this knowledge nationwide in their +15,000 associate hospitals.
A major producer of chemicals and adhesives suffered from a low hit rate of new products combined with increased competition from foreign and small local companies.
We conducted an assessment of their current innovation capabilities and found a low collaboration rate, secrecy / poor information sharing, no innovation strategy and an unsystematic approach to innovation.
An in-depth understanding of their corporate culture helped us craft an innovation strategy and design an innovation process which was implemented successfully through training and pilot projects. As a result we helped them double the frequency of new product launches and increased the hit rate/impact of those products by 20%.