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  • Helping identify and communicate best practices

    The biggest hospital association in the US wanted to carry out a project for identifying, documenting and visualizing the process in their best practices within hospital settings. They came to in/situm looking for help on doing this.

    In/situm designed a training program intended to transfer skills for researching, documenting and communicating best practices by using ethnographic research methods. The course was 20% theory and 80% practice and was given during three weeks in different settings.

    The task force is currently applying this knowledge nationwide in their +15,000 associate hospitals.

  • Innovation strategy and culture

    A major producer of chemicals and adhesives suffered from a low hit rate of new products combined with increased competition from foreign and small local companies.

    We conducted an assessment of their current innovation capabilities and found a low collaboration rate, secrecy / poor information sharing, no innovation strategy and an unsystematic approach to innovation.

    An in-depth understanding of their corporate culture helped us craft an innovation strategy and design an innovation process which was implemented successfully through training and pilot projects. As a result we helped them double the frequency of new product launches and increased the hit rate/impact of those products by 20%.


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